Lenox Hill Neighborhood House

Job Title


Job Description

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 123-year-old settlement house that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 15,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit our website at www.lenoxhill.org.


Located on the Upper East Side of Manhattan in a landmarked building, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter at the Park Avenue Armory is an 80-bed, 24-hour program that addresses the critical issues of over 200 homeless women annually, age 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical and psychiatric care, intensive case management, housing placement, benefits assistance, arts and recreation, as well as food and nutrition programs, our talented, multi-disciplinary team helps clients transition from homelessness to permanent housing.



Working as part of an interdisciplinary team, the Social Worker will:


  • Provide client-centered, trauma informed direct social services to clients
  • Actively supports the attainment of permanent housing for all assigned clients
  • Carries a caseload of approximately 25 residents
  • Completes written assessments, including housing assessments and bio-psychosocial evaluations 
  • Helps clients apply for and obtain income and appropriate entitlements
  • Helps clients seek and obtain community based healthcare and mental healthcare services
  • Works closely with nurse and psychiatrist to refer for medical and psychiatric care
  • Provides individual counseling; Leads groups which enhance the recovery and well-being of clients
  • Identifies and refers clients to job training, employment and/or vocational training programs where appropriate
  • Meets regularly with supervisor and keeps supervisor(s) informed of important and critical developments in client care.
  • Attends all required meetings including weekly supervision and Clinical Staff meetings
  • Complies with all quality assurance mandates through demonstrating good charting practices. This includes the development, implementation, monitoring, and refinement of service plans in conjunction with client progress, as described in progress notes.
  • Required to work one weekend a month on a rotating basis and one late weekday shift (11 AM – 7 PM) may also be required.
  • Participate in fostering a collaborative approach to service provision; works cooperatively with staff at all levels in the program.



A successful candidate will have at least 2 years clinical experience in relevant fields such as homelessness, chronic mental illness, substance abuse, trauma, and/or residential services. S/he should possess the interpersonal skills to work effectively with diverse populations and be compassionate, creative, and organized in the delivery of client services. S/he will have excellent oral and written communication, computer and organizational skills. Applicants must have an LMSW or equivalent degree. Knowledge of trauma focused and harm reduction modalities a plus.

Salary Information

To Apply

Interested applicants should send a cover letter, resume and list of references to: sheltersocialworker@lenoxhill.org. Applications will be accepted on a rolling basis until the position is filled. No telephone calls please.

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