Educational Alliance

Job Title


Job Description

JOB DESCRIPTION:  Educational Alliance, a New York institution since 1889, is a vibrant, dynamic organization serving New Yorkers from all walks of life. We serve everyone regardless of the language they speak, where they come from, or their socioeconomic status. We believe that everyone should have a chance to live a better life and that arts and culture, education, health and wellness, and social services can help lay that foundation. 


Ed Alliance “Perks”

  • Competitive Salary
  • Paid Holidays, Floating Holidays and Personal Days
  • Comprehensive Health Insurance
  • Free Gym Membership to our Manny Cantor Center Gym
  • 403(b) Retirement Plan
  • Discounts to programs at Educational Alliance
  • Generous Vacation  Package




School Pathways Family Advocate (SPFA) will provide targeted case management services to alumnae 2G families who have transitioned from Head Start to Elementary School.  The SPFA will develop partnership agreement plans with families to provide support, setting and achieving goals toward mobility and self-sufficiency. 



  • Targeted case management  to alumnae 2G families who have transitioned to Elementary School
  • Develop Family Partnership Agreements (FPA)with families and support families in attaining their goals through active enrollment in parent education programming and family support events and activities
  • In collaboration with Mental Health & Disability Team work with families as they deal with high level crisis and develop crisis management plan for families as needed
  • Work in partnership with local school districts and elementary school partners to ensure seamless transitions into and through the elementary school process




Planning, Preparation and Delivery of Services

  • Provide targeted case management and family support to assigned families
  • Create Family Partnership Agreement (FPA) plans with families and set goals using SMART system; monitor  families progress
  • Review and reassess FPA and mobility no less than quarterly and as needed throughout program year
  • Update family progress and outcomes via  database and case notes
  • Support families at various external meetings and appointments as needed (i.e. Housing, CPSE, etc.)
  • Track and maintain attendance for assigned families accordingly
  • Create additional intervention plans as necessary for families with various challenges and needs in the elementary school system
  • Assess family needs and make appropriate referrals internally and externally
  • Design, and host parent workshops, and peer support groups
  • Follow up and track outcomes of all referrals
  • Work collaboratively with all internal teams  of all EA programs as needed for family support
  • Facilitate and support parents in completing program surveys, program feedback, etc.
  • Actively participate in all outreach and recruitment efforts for program visibility


Work Enviroment

  • Oversee all case management and family engagement efforts of 2G alumnae families
  • Work collaboratively with school districts and partner schools to ensure the smooth transition and navigation of families within the elementary school system
  • Work collaboratively ECE teams to ensure family engagement and parent participation is efficient


Interactions with Staff, Children and Families   

  • Build respectful and reciprocal relationships with families and educate them about program services and supports
  • Build respectful reciprocal relationships with program partners to maintain program efficiency and delivery of services
  • Maintain family case files on the PROMIS database and track family activity and progress and outcomes accordingly
  • Maintain and adhere to confidentiality practices to support family’s privacy and well-being
  • Maintain all responsibilities of Mandated Reporting
  • Refrain from inappropriate fraternizing with families


Professional Responsibilities

  • Maintain awareness of the philosophy and goals of the program in order to promote efficiency of program enrollment, family engagement and participation and program visibility
  • Develop and maintain an understanding of Head Start Program Performance Standards
  • Develop and maintain an understanding and full use of database system
  • Attend team meetings and program events as assigned and demonstrate willingness to incorporate new ideas and strategies to meet program standards and goals in line with best practices
  • Attend professional development opportunities both internal and external and deliver updated information to peers and colleagues as assigned
  • Showing professionalism including integrity, ethical conduct and decision making
  • Observe strict confidentiality practices
  • Maintain compliance paperwork, and submit documents by deadlines assigned
  • Perform other duties and responsibilities as assigned




Required Knowledge

  • Master Degree in Social Work preferred
  • Bilingual (preferred) English/Chinese(Mandarin or Cantonese)  or English/Spanish
  • 3+ years of Case Management and demonstrated knowledge of working with families of diverse socio-economic backgrounds
  • Demonstrated knowledge of assessing and providing community resources to co-workers and families
  • Knowledge and use of  MS Office Suite and advanced computer literacy
  • Knowledge of data entry and ability to learn and adapt to various computer systems
  • Effective Outreach and Recruitment strategies
  • Strong document management and maintenance skills
  • Ability to read, write and communicate in English
  • Strong oral and written communication with parents, children and co-workers
  • Excellent interpersonal skills and ability to communicate effectively, both orally and in writing. 
  • Actively participate in community and program events including evening, weekend hours


Role Key Competencies

Team Player                                                          Building a Successful Team

Conflict Management and Resolution             Analytical

Proactive                                                               Planning and Organizing

Initiative                                                                Learning Orientation

Communication                                                   Safety Awareness

Managing Performance                                     Adaptability



Salary Information

To Apply

EEO Info
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Go Back