Educational Alliance

Job Title


Job Description

EDUCATIONAL ALLIANCE, a New York institution since 1889, is a vibrant, dynamic organization serving New Yorkers from all walks of life. We serve everyone regardless of the language they speak, where they come from, or their socioeconomic status. We believe that everyone should have a chance to live a better life and that arts and culture, education, health and wellness, and social services can help lay that foundation. 


Ed Alliance “Perks”

Competitive Salary

Paid Holidays, Floating Holidays and Personal Days

Comprehensive Health Insurance

Free Gym Membership to our Manny Cantor Center Gym

403(b) Retirement Plan

Discounts to programs at Educational Alliance

Generous Vacation  Package




Ensure delivery of high quality social services to children & families enrolled in the program & establish/monitor procedures & systems supporting achievement of desired outcomes.




Home-Based Family Services

·        Plan, administer and coordinate the required programs of services for children and families

·        Interpret and implement federal regulations and guidelines pertaining to the Early Head Start/Head Start Program

·        Direct and supervise the work of Home-Based Social Services staff including recruitment, management, staff meetings, staff training and development, evaluations, etc.

·        Supervise the completion of all required documentation, ensuring appropriate confidentiality.

·        Oversee implementation and follow-up in all areas of family engagement including family partnership agreements, various tracking systems maintained by Social Services

·        Monitor family needs, coordinate referrals for services, provide crisis intervention as well as counseling & support services to parents and caregivers

·        Work with staff and families to assure development and implementation of meaningful family partnership agreements and action plans to address family goals

·        Engage in ongoing assessment of the quality of services including giving and receiving feedback on the quality of services

·        Work with other supervisors to coordinate in-service training.


Prenatal Program

·        Recruit expecting mothers and their families for our EHS Prenatal program

·        Provide all aspects of case management to expecting families

·        Partner with expecting families to create goals and Family Partnership Agreements

·        Deliver curriculum Partners for Healthy Babies for expecting families

·        Conduct weekly contact via home-visits, office visits, phone contact

·        Provide prenatal support groups to include various topics including breastfeeding, substance abuse, etc.

·        Create and maintain partnerships with Health professionals including health clinics, WIC program, etc.

·        Maintain a prenatal caseload of at least 10 families

·        Update and maintain case management for all prenatal families via our database systems


Other Professional Responsibilities

·        Oversee coordination and implementation of various programs including but not limited to Early Head Start Home-based, Family and Financial Literacy

·        Develop and strengthen existing community partnerships and coordinate the distribution of information on community resources.

·        Travel regularly between all programs to provide supervision.

·        Perform other duties as assigned by supervisor




Required Knowledge

·        BA with 5+ years of supervisory Early Head Start/Head Start experience or MSW with 1+ years of experience working with families and children or related degree with experience.

·        Desire to work with low-income families in a multilingual and multicultural setting. 

·        Demonstrated knowledge of community resources and how to access services for children and families.

·        Knowledge of child development and sensitivity to the needs and characteristics of young children and families.

·        Knowledge of the foundations of Head Start and Early Head Start.

·        Successful track record in community/social services & familiarity with local resources required.

·        Ability to multitask and handle stressful situations in a professional, courteous and friendly manner.

·        Ability to maintain confidentiality of records and information.

·        Excellent interpersonal skills and ability to communicate effectively, both orally and in writing. 

·        Willingness to work as part of a team.

·        Approach to working with families must be empathetic, flexible, respectful, and professional.

·        Ability to read, write, and communicate effectively in English.

·        Knowledge of MS Office suite and use of MS Office suite and basic computer skills required.

·        Bilingual English/Cantonese/Mandarin or English/Spanish strongly preferred.    


Role Key Competencies

Team Player

Building a Successful Team

Conflict Management and Resolution



Planning and Organizing


Learning Orientation


Safety Awareness

Managing Performance




Salary Information

To Apply


EEO Info
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

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